Rachida Messani, Soraya Messani, and Amal Hafnaoui. “The Impact of Electronic Word-of-Mouth (Online Reviews) on Improving Hotel Services: Insights from Employees in High-End Algerian Hotels”. Well Testing Journal 34, no. S4 (November 19, 2025): 379–393. Accessed November 30, 2025. https://welltestingjournal.com/index.php/WT/article/view/267.