RACHIDA MESSANI; SORAYA MESSANI; AMAL HAFNAOUI. The Impact of Electronic Word-of-Mouth (Online Reviews) on Improving Hotel Services: Insights from Employees in High-End Algerian Hotels. Well Testing Journal, [S. l.], v. 34, n. S4, p. 379–393, 2025. Disponível em: https://welltestingjournal.com/index.php/WT/article/view/267. Acesso em: 30 nov. 2025.